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Austin, Texas


Public Sector

A sample public-sector website redesign project that Christine Holcombe ran as a project manager. 


Public Sector Website Redesign

Sample project: Public Utility Commission of Texas, 2012

Project Manager

Project Responsibilities: 

  • Overseeing site audit & competitive analysis
  • Creating a sitemap 
  • Reviewing user profiles and journeys
  • Guiding user interface design
  • Approving screener and protocol for user testing
  • Moderating usability tests
  • Recommending design changes from testing
  • Approving final wireframes and visual design

Acquired Skills: 

  • Working with a large public-sector client
  • Facilitating discussions with special interest groups 
  • Testing a prototype in multiple markets
  • Designing with accessibility guidelines top of mind